Today I can finally tell you about my experiences in the Slot Hunter Casino reports. And they are not positive at all. Recently there were already verification difficulties and delays instant pay Casino, which were really annoying.

But the experiences in Slot Hunter Casino verification surpasses anything I have experienced over the years. To anticipate it right away, the review has already been changed accordingly.

I'm not a newbie in this business and had done a little research beforehand. Based on my current experience, I can 100% confirm what was already read on Trustpilot. They are actually really bad reviews.

This process has actually pushed me to the limits of what is bearable. I was really close to sending a complaint (already prepared) to the MGA. Publish it on various portals and put it on our black list. And it's only about a middle three-digit amount, which I had already ticked off in principle.

Initially, the verification process (KYC) was initiated by uploading some common documents such as proof of address, ID card, invoice, etc. via the Hooyu service. Everything went very quickly and I thought ooh, that was easy. But far from it, now it really started. Support asked you to upload certain documents, such as proof of payment from a deposit made half a year earlier. The fact that there are always different agents who answer you either in chat or by e-mail does not make it any easier.

Because everyone suddenly demanded new or different documents. But what don't you do to get your money. In any case, you had to upload account statements from the last 6 months from the bank or from the e-wallet account. Only not all payment providers offer an upload of the reports in PDF format, which was an additional obstacle. But making that clear to them in order to be able to send it in normal screenshots or in a different time period than required is a challenge. Since one despairs of the stupidity of some employees. Again and again the demand for new documents, new agents where the right hand does not know what the left hand is doing actually brought me to the brink of despair. And all supposedly because the licensor requires it and they can request any documents at any time.

The main thing is to keep sending e-mails in between to evaluate the service, where you think, are they actually stupid? For me, some things had nothing to do with each other to verify someone. Of course, it is also about money laundering, but there must first be a suspicion. You have to answer questionnaires about what and how much you earn. Send pay slips for the last 6 months if you are not self-employed or provide further information about financial matters.

For me, this clearly goes too far and massively interferes with data protection and the personal rights of customers. Any agent could in principle see the documents. I also don't believe that the MGA requires it in this form. Here compliance guidelines are shamelessly exploited to delay payments. Many will despair and gamble away the money out of frustration. I persevered and when I had uploaded the last required document, I got the message that I was verified. So quickly into the payout and the amount paid out. The money was actually there 2 hours later.

The whole process took more than 3 weeks and even though I'm "verified" now, you can't be sure what will happen next if you have a payout again. But that would require that you pay back there at all. After this disaster I don't believe in it and you would be well advised to avoid the casino if you don't want to have the same experience.

I would have liked to tell you something else and I don't want to lump all casinos that are operated with an N1 license over one comb. But that was the height of audacity, abuse of compliance policies, delay and incompetence.