Today I have to say something about that instant pay-Casino write and express my displeasure. The casino has actually been rated as good so far, also due to the fast payouts. Unfortunately I cannot confirm that. Of course I was already verified beforehand. But after a low three-digit payout on Skrill, the fuss began.

First of all, I would like to say that the customer service is fast and friendly. Nevertheless, additional documents were required, a kind of double verification, because the licensor allegedly requires it. But what they want to know and demand from you is clearly going too far for me. In principle, you strip completely when it comes to financial matters and data.

From pay stubs to detailed bank statements for the last 6 months, I find this absolutely disproportionate. This is worse than a Schufa report or if you want to get into Fort Knox. They have proof of identity, proof of address, phone, screenshots of e-wallets but they keep asking for something new and different.

Even the uploaded documents are simply not processed further. It then says we have passed it on to the manager and ask for patience. Even if the customer service staff can't do much about it, this is really ridiculous and doesn't deserve a better rating.