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20bet
Please note that we have completed investigating your gameplay and determined that you used a script to collect the winnings. Because of this, it was decided to confiscate the balance and close the account.
Also, we have provided both parties with the game provider's official statement.
The player in question has violated the following rules of the Terms and Conditions:
- If the website mistakenly credits your player account with a bonus or winnings that do not belong to you, whether due to a technical problem, an error in the payout tables, human error or other reasons, the amount of the bonus and /or the winnings from any such bonus remain the property of the website and will be deducted from your player account.
- In case of:
suspected use of special software or hardware that enables automated wagering, including but not limited to the use of malfunctions, bugs or errors in our software in connection with the services we offer (including wagering ); Your use of any deceptive devices and programs or analysis systems, including but not limited to software that enables you to place bets without human intervention (e.g. bots), etc.
If the website mistakenly credits your player account with a bonus or winnings that do not belong to you, whether due to a technical problem, error in the paytables, human error or other reasons, the amount and/or the winnings from this bonus will become the property of the site and will be deducted from your player account.
The casino administration decided to close the account and confiscate the winnings. Since the total withdrawal amount is more than the player deposited, the refund cannot be discussed here.
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