SWIM has made a so-called big win at Sporttip (Swisslotto) at the kiosk (anonymous) (including everything over 1000CHF). Not a huge win or anything, but due to the 1000CHF limit, the ticket must be sent in and will not be paid out in cash at any point of sale, as is usually the case (below 1000CHF).
However, there is now a Switzerland-wide player ban against him (all online and offline casinos including online account with Sporttio / Swisslotto). Now he has to send in the winning eligibility certificate/receipt by registered mail and provide his data and bank account for the payment. The Swiss Gambling Act regulates cases of player bans and he has also studied the Sporttip terms and conditions, but the matter is still not entirely clear.
In principle, the prize could easily be refused if the participant is a minor, for example. With a game ban, participation in all online Swisslos products is not possible. While I doubt anyone here is a legal expert on Swiss law, does anyone have any advice? Would it be better to ask a legal professional about it?