8.
DEPOSITS TO YOUR PLAYER ACCOUNT
8.1.
If you wish to participate in betting or gaming through the Website, you must deposit funds into your Player Account with which to place bets or play games.
8.2.
Deposits are made by transferring funds to the Company's account using the payment methods provided on the Website. Payment methods currently available include debit cards (store cards), credit cards, e-wallet payments, prepaid cards and instant banking. The Company reserves the right to change the accepted payment methods at its sole discretion. The company also reserves the right to accept certain payment methods only under certain conditions. The company does not guarantee that all payment methods will be available at all times. To check what payment and withdrawal methods are currently available and how long they take, please visit the Deposit tab on the main page of our website.
8.3.
We do not accept cash sent to us or checks.
8.4.
By depositing funds, you agree not to issue any chargebacks, returns or other cancellations of deposits made to your Player Account and you agree to reimburse and compensate us for any reasonable costs incurred by us related to chargebacks, redemptions and cancellations of any deposits.
8.5
The Company may, under certain circumstances, credit your Player Account with so-called bonus money (which is part of any winnings on your Account). Before we will credit your player account with any bonus money, you must read and agree to the terms and conditions under which the bonus money or promotion is being awarded to you. We will notify you of these Terms either through the email address used to register your account or through a pop-up window.
8.6
Your Player Account is not a bank account and is therefore not insured, guaranteed, sponsored or otherwise protected by any bank insurance system. In addition, no interest will be paid on any amounts deposited into your player account with us.
8.7
In relation to deposits into your Player Account, you may only use such debit, credit and other payment methods as are valid and lawfully owned by you.
8.8
Deposits into your player account can only be made in EUR. If you deposit using a bank or payment service provider account denominated in a different currency than your player account, please note that conversion fees may be charged by your bank or payment service provider. We do not offer a currency conversion feature. If you have any questions about currency conversion rates, please contact your bank or payment service provider.
8.9
If you make deposits into your player account using another payment method (a third party), we reserve the right to request further information and documentation from you and the other person (the third party) to confirm that you are properly compliant are authorized to use this payment method. We will block your player account from making deposits or withdrawals until we are satisfied that you are authorized to use the payment method in question. If you fail to provide us with satisfactory proof of your eligibility to use the other person's (third party's) payment method, we reserve the right to close your Player Account and any winnings and deposits made by you will be confiscated and forfeited . The same applies to monies committed by you for Stake bets which have not yet been settled at the relevant time. We also reserve the right to delay or withhold payment of deposit amounts upon receipt of a withdrawal request from you in order to comply with our legal and regulatory requirements.
9.
WITHDRAWALS FROM YOUR ACCOUNT
9.1.
You can withdraw all or some of your deposit funds at any time provided the following conditions are met:
9.1.1.
All payments made to your player account have been confirmed as cleared and no chargebacks, returns or other cancellations have been issued.
9.1.2.
All controls referred to in paragraph 5 have been completed.
9.1.3.
You have made at least one deposit into your player account. If you request a withdrawal of deposit funds without having previously played (waged) them at least once, the processing of the withdrawal will be delayed until we are satisfied that the withdrawal is not legal for us or regulatory risk. Even in the case of a withdrawal without prior wagering of the deposit, the company reserves the right to charge a fee of 5% of the deposited amount.
9.1.4.
We are under no other obligation to delay or withhold payment of all or any of your deposit amounts to you to comply with our legal or regulatory requirements.
9.1.5.
If the withdrawal exceeds the minimum of 20-$, please inquire at checkout about the payment method you have chosen.
9.2.
We will attempt to process your request for payment of your withdrawal. However, this cannot be guaranteed. Unless we agree otherwise (at our sole discretion), all withdrawals will only be made to the same account from which funds were deposited into the player's account. We reserve the right to charge a fee at our own reasonable cost (including the cost of deposits) for withdrawals of funds not wagered in games
9.3.
You are responsible for reporting your gains and losses to your local tax and other authorities.
9.4.
Withdrawal deadlines depend on the customer's verification status. As part of our licensing requirements, we may, in certain circumstances, need to collect proof of the customer's identity, proof of address, proof of ownership of the payment method, proof of source of funds and/or proof of source of wealth. This can impact the approval times of payout processing. Once a withdrawal is approved, customers can expect the funds to reach them within 1 hour to 3 business days, ie 72 hours from the time the withdrawal request is made. The maximum withdrawal amount per transaction, week or month depends on the current status of your player account.
9.5.
If your player account has been inactive, closed, suspended or banned for reasons other than to comply with our customer review procedures and for a period of time, you may contact our customer service to request a refund to apply for existing deposit funds in your player account. Our Customer Service will consider any such request and (subject to our legal and regulatory obligations) will contact you for information on how the deposit funds will be returned to you. You must answer a series of security questions so that we can verify that you are the legitimate owner of your player account.
9.6.
In relation to withdrawals from your Player Account, you may only use such debit and credit cards and other payment methods that are valid and lawfully belong to you.
9.7.
Withdrawals from your player account can only be made in EUR. If the withdrawal is made to a bank or payment service provider account denominated in a different currency than your player account, please note that conversion fees may be charged by your bank or payment service provider. We do not offer a currency conversion feature. If you have any questions about currency conversion rates, please contact your bank or payment service provider
9.8.
Amounts from 1 to 6.000 euros are paid out within 1 to 72 hours (depending on the payment method). Amounts from 6.000 to 24.000 euros can be paid out within one month in equal installments of up to a maximum of 6.000 euros per week. Amounts from 24.000 euros can be paid out within 5 months in equal installments of at least 24.000 euros per month. An amount of 120.000 euros, for example, is paid out over 5 months at 24.000 euros per month. Amounts over 120.000 euros are paid out over 5 months at 20% of the total amount.
10.
PLACING Stakes BETS AND GAMES
10.1.
It is your responsibility to ensure that the details of any transaction you make are correct. Whilst the Company endeavors to ensure that the information available on its website is correct, the Company shall not be liable for any errors or for any information that is out of date, incorrect or incomplete, including (without limitation ) of the results provided on the website, the accuracy of results, statistics and sub-scores during in-play betting.
10.2.
We reserve the right, in our sole discretion, to refuse all or part of any stake wager requested by you at any time. We will not accept any betting transactions until the amount equal to the stake has been debited from the relevant balance in your player account.
10.3.
Once your Stake bet has been accepted you may not cancel the Stake bet without our written consent.
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