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Subject: Book of Ra Deluxe: Questions regarding errors(?)

  1. #11
    Avatar of Glumbi
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    AW: Book of Ra Deluxe: question regarding errors(?)

    That's funny, I've never heard that there is no profit for such a line, then it seems to have been specially programmed.
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  2. #12
    Support Team Avatar of playtime spielo
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    AW: Book of Ra Deluxe: question regarding errors(?)

    So I just got the info at Luzerner online Casino the line is also paid for with books

    BOR Profit.jpg

    BOR Profit1.jpg
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  3. #13
    Support Team Avatar of playtime spielo
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    AW: Book of Ra Deluxe: question regarding errors(?)

    So we have now taken the trouble again and compared various things! So the game description is the same as in Lucerne and to be honest I can't tell from that that books (scatter) in free spins are a payline not complete!

    Then the Take Win button on your screen is still inactive, which indicates that the game was not yet over. You also don't have the next 10 free spins in the counter, which also indicates that the winning counter is not closed. All in all, it appears that the screen was taken by you right after the 7 free spins came in, before the game was actually finished with all dates booked!
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  4. #14
    Avatar of Glumbi
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    AW: Book of Ra Deluxe: question regarding errors(?)

    I've also never seen or heard that the line of books isn't supposed to make a profit.
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  5. #15
    Senior Member avatar of nowout
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    AW: Book of Ra Deluxe: question regarding errors(?)

    Quote Posted by playtime spielo View Post
    So we have now taken the trouble again and compared various things! So the game description is the same as in Lucerne and to be honest I can't tell from that that books (scatter) in free spins are a payline not complete!

    Then the Take Win button on your screen is still inactive, which indicates that the game was not yet over. You also don't have the next 10 free spins in the counter, which also indicates that the winning counter is not closed. All in all, it appears that the screen was taken by you right after the 7 free spins came in, before the game was actually finished with all dates booked!
    So either we don't mean the same thing, or I'm the one who's right about that.

    I even asked the support to clarify the error with the provider greentube (because I was convinced that the line was paid out incorrectly) and the casino didn't want to pay me. After a while the answer came from the Grand Casino Baden. Quote from it:

    "We got the answer from the experts.

    They informed us that the paytable states that "the special expanding symbol cannot be replaced by a scatter symbol during free spins", so there is no major win here. 3x scatter + 2x scarabs = CHF 0.02 the line was correctly paid out."

    In my opinion, the rules of the game for this game are identical for all Swiss online casinos (apart from different stake settings). At least for me it is displayed in all casinos in such a way that the books in FS just don't count.

    Took a screenshot of it again and circled it:
    Attached graphics Attached graphics
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  6. #16
    Senior Member avatar of nowout
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    AW: Book of Ra Deluxe: question regarding errors(?)

    That's not correct either.
    It's all about the book symbol during free spins and not about the book symbol in general!
    Modified by nowayout (09.05.20 most at 00:23 Watch) Reason: @glumbi quote
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  7. #17
    Support Team Avatar of playtime spielo
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    AW: Book of Ra Deluxe: question regarding errors(?)

    So, now I've taken care of it myself and tested various Swiss OCs and other Novoline providers. My set screen shows the profit, but not what you actually complained about. In fact, a payline combination of scatters and the bonus symbol (expanding symbol) does not produce a win. This is the case with BOR everywhere, not just in the Swiss casinos! But I also have to say that what is in the game instructions is not correct or it was formulated incomprehensibly on purpose.

    "The bonus symbol cannot be replaced by a scatter symbol in the free spins!" First off, only the Scatter symbol substitutes for all other symbols on a payline and not the Bonus symbol, so the game instructions should state..... The Bonus (including the Scatter) symbol does not form a payline in the free spins game
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