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Subject: Neteller no longer available at Jackpotcity

  1. #11
    Expert IndexP's avatar
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    AW: Neteller no longer available at Jackpotcity

    Quote Posted by playtime slotti View Post
    Still, it doesn't really make sense because they still offer Skrill and Paysafe card even though Neteller is owned by the same company. One should assume that Paysafe Group has the same conditions with Skrill and Neteller, unless they really differ from the terms and conditions, which I have not checked in detail.
    Well, there should be differences...
    As far as I know, Neteller is offered in the USA - Skrill is not.
    A few days ago I still thought that this was the reason for Neteller's withdrawal from the Microgaming casinos - but in the meantime the casino employees keep saying that Neteller is only from Germany withdraws from online casino activities.

    I checked a few (not all) pure Microgaming casinos again and found that it also affects the Vegas Partner Lounge casinos (Golden Riviera, Crazy Vegas) as well all casinos the Palace Group.

    For the Fortune Lounge group, I note that Casino LaVida is affected, but Red Flush and Royal Vegas Casino are not at the moment (although this may come later)

    With the 32Red group (32Red, Roxy Palace, Dash, Golden Lounge etc.) and Casino Rewards everything seems to be quite normal so far.
    1.
    Hmmm, maybe Neteller hasn't been removed from the deposit options at Redflush Casino yet. But I was explicitly contacted by my VIP advisor at Redflush that Neteller is no longer available to me.

    2.
    At my Rewards Casino, Neteller is still listed among the deposit methods - but a practical test of a Neteller deposit failed. Live chat contacted - Neteller no longer for German players.
    What's really stupid about Rewards: They don't have Skrill in the list of deposit options...
    That means: either open an ecoPayz account - or use one of these inferior (account-related, one-way variant, etc.) deposit methods...
      QuoteQuote

  2. #12
    Expert IndexP's avatar
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    AW: Neteller no longer available at Jackpotcity

    Is this just a Microgaming phenomenon with Neteller - or has anyone had problems at a non-Microgaming casino before?
      QuoteQuote

  3. #13
    Support Team Avatar of playtime spielo
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    AW: Neteller no longer available at Jackpotcity

    Yesterday I tested something through different casinos. Neither at Stargames, Lapalingo still at JackpotCapital (RTG) went Neteller deposits. However, in none of the casinos could anyone in the support tell me anything more precise.
      QuoteQuote

  4. #14
    Expert Avatar of almera
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    AW: Neteller no longer available at Jackpotcity

    neteller still seems to be working for playtech. it worked with omni.
      QuoteQuote

  5. #15
    Expert IndexP's avatar
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    AW: Neteller no longer available at Jackpotcity

    Quote Posted by IndexP View Post
    At my Rewards Casino, Neteller is still listed among the deposit methods - but a practical test of a Neteller deposit failed. Live chat contacted - Neteller no longer for German players.
    What's really stupid about Rewards: They don't have Skrill in the list of deposit options...
    Yesterday made a cheeky deposit at a Rewards Casino with the Neteller MasterCard - the deposit worked and the money was in the casino account.
    However, just seconds later, Neteller told me that my Neteller account was temporarily blocked - and I should confirm my last transaction.

    Of course, the callback button in the Neteller account doesn't work - so I called the German support number today (0251/xxxxxxxx) - and confirmed that the Net+ transaction was initiated by me. After that the account was open again.

    Tomorrow I'm going to ask my VIP manager again - it's unbelievable what Neteller is pulling off right now.
    Modified by IndexP (04.12.16 most at 19:26 Watch)
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  6. #16
    Expert Avatar of almera
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    AW: Neteller no longer available at Jackpotcity

    I received an email from neteller today that I had to transfer my deposit from the 01st!!!!! 12. should quit because it hasn't been executed yet!!!! what am I supposed to think of that now?
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  7. #17
    Expert IndexP's avatar
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    AW: Neteller no longer available at Jackpotcity

    Unfortunately, the Neteller VIP manager did not call back today.

    But an interesting other discovery:
    My USD deposit from my USD-Neteller account to my Bet365 account (Playtech) - it worked...

    Where is the line to be drawn in which casinos Neteller (still) works - and in which ones it doesn't?
    Speculation: Maybe because Bet365 has a Schleswig-Holstein license?
    Or has Bet365 just been overlooked so far?
    Modified by IndexP (05.12.16 most at 23:59 Watch)
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  8. #18
    Expert IndexP's avatar
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    AW: Neteller no longer available at Jackpotcity

    Neteller also still works at Mybet.
    (only as a suspicion: Mybet also has licenses in Germany - Schleswig-Holstein in any case, Hesse?)
      QuoteQuote

  9. #19
    Forum representative Avatar of playtime slotti
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    AW: Neteller no longer available at Jackpotcity

    Yesterday I got an email from the VIP manager (at VPL) saying that Neteller has made the decision to offer its service to everyone online casinos to cancel. According to a personal conversation today, it only affects Germany and France at the moment, but experience has shown that this is a snowball effect and other countries (in this case European ones) will follow.

    The more interesting statement, however, is that withdrawals via Neteller are still possible. Means depositing with any method and paying out with Neteller, which was only possible to a limited extent until now, because the same way of paying out as depositing was specified. But since the customers can't help it now, it is an agreement between the casino and the customer in the individual case, in case there should be an automatic rejection. Otherwise they would have to change their conditions in this regard.

    In principle, the casinos themselves do not have any more precise explanations as to why Neteller acts in this way. However, Skrill should still be available as a payment method wherever it is offered.

    With regard to Schleswig Holstein, VPL will probably also apply for a license or has already done so, but the new UK license has not been applied for.
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  10. #20
    Expert Avatar of almera
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    AW: Neteller no longer available at Jackpotcity

    i wonder how long neteller will be around - casinos were their main business!???
      QuoteQuote

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