General information about Neteller customer service - telephone contact!


If you want to contact Neteller customer service by phone, you can do the following:

Opens the page: https://www.neteller.com/de/support and enter "contact neteller" in the search field

Another page will open on which you will then find all country-related telephone numbers, which looks like this:







Customers from Germany dial the phone number: 0215-9927-9504

Availability: 09.00 a.m. - 18.00 p.m

Previously, only members with VIP status had a visible telephone number to contact customer service by phone or request a callback. Customers without VIP status only had email contact and long waiting times to solve problems. That has now changed but you must also expect that you will first be connected to an English-speaking employee. So ask for a German-speaking employee and if someone is available, you will be connected with them.