hello players,
I would like to tell you about my problems with Malibu Casino.
Haven't played there for 4 years. The other day I was offered an NDB over 20.00. I managed to unlock it and wanted to cash out the max 100.00.
I was treated very unfriendly in the chat, I should verify my account again. . The chat was closed in the middle of the conversation. Also in the future I could no longer reach anyone via the chat. Then I tried email. It took 13 days and repeated sending of the docs until the account was finally verified!
When I then asked for the payout, I got an email the next day that the prize was invalid and had been cancelled. I would have claimed 3 bonuses in a row without a deposit!? (I was not able to access old bank statements). So I wanted them to prove it to me with an account history, which of course they didn't. The prize was cancelled!
I didn't know what to do and contacted Slotti.
And you can hardly believe it, the winnings were paid out the next day!!!
Of course I was really happy about that, but I won't play there anymore. Takes too much nerves!
Bookmarks