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Subject: Wunderino Payout - Verification

  1. #1
    Junior Member Avatar of Bangdoo
    Registered since
    January 2020
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    thread starter

    Wunderino Payout - Verification

    Hello people,

    First of all, thank you for the recording.

    Now to my concern. I use casinos online from time to time and wanted to last weekend wonderful try. I've played at a few times wonderful. So I deposited €50 last weekend, but with my girlfriend's account. The deposit was instantly on the wonderfulaccount and I played and even won something. 1200 .


    So now I tried to have the money paid out and then got an email that the payout was canceled because I should verify my account. You want a screenshot of my Paypal account. I sent that and got no reply. Then I wrote to the support about the wonderful Website. A day later came an email that was mine wonderful Account was temporarily blocked because I made a deposit through a third party. As mentioned above, it is my girlfriend. I've been with her for 15 years and we also have a child together (12 years). She also knows 100% about the deposit.

    I have everything wonderful explained in the mail and I also sent the desired documents (ID with picture front & back + a picture showing how my girlfriend is holding her ID + screenshot of her PayPal account)

    Haven't heard anything since. it's only been 2 days now though.

    Does anyone have experience and can tell me what is happening now and how long it can take?

    Thanks in advance

    size
    ED
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  2. #2
    Avatar of Glumbi
    Registered since
    Dec 2014
    posts
    2.995

    AW: Wunderino payout - verification

    Hi good evening,

    Unfortunately, this is a general problem with deposits via other people's accounts. Many casinos no longer accept this in the case of a payout and then oppose it, or require a series of documents as in your case.

    Basically you have done everything you can do, send everything you need in the way of documents. Unfortunately, you can't do more at first, except ask every now and then. Nevertheless, it can happen to you that they refuse the payout because you have violated the bonus conditions, so you may have to hope for the goodwill of the casino.
    In the past that was wonderful partly accommodating, but with the increase in such cases, they have always taken stricter action, unfortunately no one can predict how things will go for you.

    There is a contact from here wonderful, you are welcome to send him a private message with your problem, I can't say whether he will answer or when. Some time ago he was able to help quite a bit.

    You can find the contact here: Wunderino contact


    In general, however, you should be prepared for a somewhat longer waiting time, no matter what the contact here or by e-mail is concerned wonderful sometimes takes a long time for answers.


    greetings
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  3. #3
    Expert Avatar of Gambler
    Registered since
    February 2019
    posts
    358

    AW: Wunderino payout - verification

    Ohha again someone with wonderful has problems, it probably won't get rid of them completely.
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  4. #4
    Expert Avatar of Ulken
    Registered since
    Meitheamh 2019
    posts
    690

    AW: Wunderino payout - verification

    Well at wonderful I would generally be careful, I don't know, I just haven't warmed to them that much yet.
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  5. #5
    Avatar of Glumbi
    Registered since
    Dec 2014
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    2.995

    AW: Wunderino payout - verification

    Everything is difficult to survey, but in general one must of course say that deposits via accounts of other people will always be a problem, regardless of whether they knew it or not.
    This is not only in the wonderful so and there everyone has to think a little before he deposits.

    Before the creator of the topic comments further, it remains open whether something has already moved.
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  6. #6
    Avatar of Glumbi
    Registered since
    Dec 2014
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    2.995

    AW: Wunderino payout - verification

    Is there any news from Wunderinos?
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  7. #7
    Support Team Avatar of playtime spielo
    Registered since
    Sep 2014
    posts
    1.323

    AW: Wunderino payout - verification

    This is of course the classic and certainly comes before bonus conditions are violated. wonderful turned off the urine a long time ago and normally blocks the account and sends the deposit back. From experience it can be said that it can take a good few weeks until an answer comes back.
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  8. #8
    Avatar of Glumbi
    Registered since
    Dec 2014
    posts
    2.995

    AW: Wunderino payout - verification

    Yes, unfortunately that is the case, in the meantime one should also think that everyone should have understood it.
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