If at any time after reading these policies you have any questions or wish to be opted out of receiving our bonus offers and/or have any bonuses removed from your account, please contact our customer service before proceeding with the start game.
If the bonus you wish to claim does not automatically appear in your player account, please contact our customer service team before you start placing any wagers and the bonus will be credited to you.
We reserve the right to cancel any amount greater than the player's original deposit from a player's withdrawal request if the wagering requirement has not been met or if the player requested to remove the bonus before the Minimum wagering requirement has been reached.
Unless otherwise stated in the promotion, bonuses are only available to players who have made at least one successful deposit into their account.
In the event of a technical error or an outage resulting in an incorrect number of Free Spins being awarded or an incorrect Bonus being credited to your account, we reserve the right to do so by voiding any winnings and replacing them with the correctly configured amount to correct.
A user is not permitted to register more than one account in this system. This means only one account per person, household, family, household address, email address, credit card number, e-wallet account, or shared computer (example: at a library, at work, in a fraternity, at a university or school) may be registered. Any attempt to cheat management by registering multiple accounts with the aim of getting more bonus money will be considered bonus abuse and will result in closure of the account(s) and removal of your funds.
When wagering a deposit bonus/offer (free or deposit) or bonuses credited for free spins winnings, the maximum allowed wager is 10% (min. 0,10) of the bonus amount or 5 (e.g 5 EUR, 5 GBP) (whichever is lower). Failure to comply with this rule will mean you are in breach of the deposit bonus/offer rules and we reserve the right to void and remove any winnings from your account. A staking wager involves any prop bet feature, gamble feature or other type of staking activity (regardless of the name).
Individual promotions may have additional terms and conditions that either override or supplement the terms and conditions set forth herein. Please read all terms and conditions associated with a bonus carefully before participating. If the terms and conditions of the individual promotion conflict with the bonus policy, the terms of the individual promotion will apply.
The bonus will always be credited to your account in the currency valid for your account, regardless of the currency and bonus amounts we advertise.
We reserve the right to cancel any promotion or bonus offer at any time and without prior notice. Such cancellations do not affect prizes already redeemed.
All deals in your Deals of the Day are available to you based on the current status of your account. The availability of the offers may end before the offer expires due to account changes due to transactions made.
Unless otherwise specified, the minimum deposit for all deposit bonuses is €20 or the equivalent in any other currency.
If the last bonus a player received was a free bonus, unless otherwise stated, a deposit must first be made before the player is entitled to take advantage of any further free bonuses, even if offered to the player became. Any breach of this Agreement may result in disqualification from future bonuses and/or removal of any winnings derived from the use of any free bonus.
If you receive free money (no deposit bonus, referral bonus/registration bonus, etc.) or free play winnings, the resulting maximum win or amount you can withdraw is €100 or twice the bonus amount, unless otherwise stated. The higher of the two amounts applies. Winnings in excess of the applicable amount, including subsequent winnings using that money (even after any deposit), will be withdrawn from your account. In addition, winnings generated in connection with a free bonus can only be withdrawn once the wagering requirements have been met.
A bonus (including bonuses credited by a free spins bonus) will also be considered free if the real money balance at the time the bonus is credited is less than the last deposit.
All bonuses you redeem are subject to these bonus policies.
BETTING CONDITIONS
Bonus requirements are shown as redeemable points on the bonus page of your personal area.
Unless otherwise stated in the promotion, bonuses (including winnings from free spins) awarded from deposits are subject to a 30x wagering requirement, ie deposit €10 and receive a bonus of the same amount must be 30x the total amount of €20 (deposit + bonus) to be wagered. Any bonus (including free spins winnings) that is not awarded in conjunction with a deposit or where the sum of bonuses and free spins winnings is greater than the deposit amount for the offer is subject to a wagering requirement of 60 times the bonus amount .
We offer 3 different wagering types that apply to our bonuses. Unless otherwise stated, bonus meets standard wagering guidelines. Games that are part of the below wagering groups contribute to the wagering requirements of a bonus:
Standard Wagering Guidelines: Wagers placed on games other than slots and scratch cards do not count towards wagering requirements.
Mixed bets: In terms of wagering requirements, 10% of non-slot or non-scratch bets count.
Mixed Specials: For wagering requirements, 50% of non-slot or non-scratch bets count. Mixed special bets are only available on special occasions and are reserved for players of a certain status.
When the bonus is credited to your account, the amount that needs to be wagered is converted into bonus redemption points. The table below shows how much a player must wager in each currency to earn a bonus point.
0.5 points
EUR 1.00
£1.00
$1.00
C$1.00
$1.00
DKK 10.00
10.00 SEK
NOK 10.00
ZAR 10.00
RUB 70.00
50.00THB
Wagering applies to only one bonus at a time according to the following rules:
If bonuses are restricted to a specific game or games, wagers will first be allocated to those bonuses when playing that specific game.
If multiple bonuses with different wagering requirements are active, the wagering amount will be allocated to the corresponding bonus awarded first in time.
If two bonuses with identical terms are active, the wagering amount will be allocated to the bonuses according to their grant date (the first bonus awarded will be fulfilled first, the second after, etc.).
Please note that you always wager your real money balance first and only when it has been fully wagered do you wager your bonus balance.
If a bonus has not been used within 30 days (wagering requirement not met or lost), the bonus amount will be voided and removed from your account unless you have a real money balance.
Unless otherwise stated, you have 24 hours to complete the wagering requirements on free bonuses (no deposit bonus, referral bonus, free spins received for free) before the bonus and any winnings are removed.
In those cases where bonus money has been wagered and lost but not all wagering requirements have been met, the next deposit into your account - provided there are no games open - will automatically classify the bonus as claimed and it is not necessary to complete the remaining wagering requirements. If you want to continue your gaming session and want to use up your bonus, please contact our customer service. Misuse to avoid meeting bonus requirements will result in removal of all winnings and possible confiscation of your deposit.
If you have used/cancelled/forfeited a bonus, either by the system or by your own request, and the wagering requirements have not been met, all winnings, including pending/unclaimed winnings, from games/promotions that were played will be removed You played while holding the bonus.
Ahti Games Offer and Bonus Terms
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