Good day,

Yesterday I deposited 25� at Magicred because I wanted to gamble a bit.
After a short time I noticed that I got a bonus of €50.
Of course I wanted to cancel this first.
As it happened, customer service was no longer available at 0:30 a.m.
So I didn't think anything and play first, normally that's how you play with REAL MONEY FIRST.
So that's what I know from most people online casinos.
So played and watched that I didn't slip into the bonus.
And as it happened I won an amount of 25� in the first 500�.
Of course I wanted to have this paid out and then I see it.
a withdrawal is not possible only after I have wagered the bonus 35 times.

So I waited until the next day and informed customer service about my tragedy.
Unfortunately he wasn't really competent and the only thing he kept saying was "You have already used the bonus".

He can remove the bonus, which also means that all my winnings are gone and only 25 euros remain, which corresponds to my deposit.

Also, my account says I have a real money balance of $389. and the bonus amounts to €50,20.
So the bonus should only be canceled, which is not possible for the customer service.

In my eyes, that's the purest thing to do.

WARNING

At this casino "Magicred" you will simply be credited with a bonus that you cannot choose at all.
It all happens automatically.

Customer support won't answer your questions.

The payout with the bonus is only possible if the amount has been converted 35x.

In my opinion, this is pure bullshit.

Do not play at this casino


LG

Martin