Ultimately, you have to comply with the request, otherwise no winnings will be paid out. All casinos that do not verify me before the first deposit are out of the question anyway. But unfortunately they can always ask for documents afterwards. For years I was a customer at bet365 and also came up with the idea that I need to refresh my account again. Then asked why I should suddenly send documents again, the only answer was that something like this happens. I closed it when I didn't even get a reasonable answer.
Bookmarks