Wunderino payout third party (solved)

[playtime chris]

Hello L1708,

Nice that at least your deposits are refunded to you, since the case is now solved, I have marked it accordingly.

Have a nice day

[L1708]

Does anyone have experience with how long the refund takes? wonderful does not give me any information, not even to which account it will be refunded.

[DommeB]

Hey L1708,
I have now made €845 out of €2100. It's the same problem..
wonderful cancels all winnings and only refunds you the initial money??

Best regards

[L1708]

wonderful pays us back the deposits from the third-party account used.

[playtime slotti]

wonderful pays us back the deposits from the third-party account used.

That was known, but have you already refunded it or not?

[L1708]

No, not yet. But strangely enough, I've been getting an answer back by e-mail for two days, on the same day, which of course surprises me positively. However, the money should be paid out to me, but the manual payment takes longer than a normal one. I am excited .....

[L1708]

Hello , short update !
I still haven't gotten my money back.
The process has been running since March 22.03.2019nd, 3 and almost XNUMX weeks ago, I received an email that the deposits will be refunded. But this time at least I get a quick and friendly reply from the employee at wonderful About this site. However, I am still waiting, which of course is very annoying after three months. I hope for a quick settlement.

[Glumbi]

I think it's great that you keep briefly describing the current state of affairs. Even if the result is in fact unsatisfactory. I hope things progress soon.

[and to77]

On the subject.. the terms and conditions do not expressly state that the funds won will be retained if a deposit is made by a third party. In addition, with the modern mechanisms would have to wonderful notice immediately that a deposit is made with a different name than the player name.

A maliciously thinking person would conclude that this is calculated. The violation is noticed and the players also win "suddenly". In this way, money is collected, some of which is "frozen" for months and also generates valuable traffic.

It is the same with me. I deposited about 1000 EUR from my account and never won anything. With one absolute exception, my wife deposited 25 EURO from her account and ohhhh lala I generated 7000,00 EUR. The payout is of course refused.

I can understand the reason for money laundering, but from a certain amount. There can hardly be any talk of possible money laundering at 25 EUR from the partner's account.

This has nothing to do with money laundering. Everything is (in my opinion) calculated and a rip-off covered by terms and conditions and legal requirements through the beautiful island of Malta.

Too bad.

[Glumbi]

It's true, you don't have to approve of the procedure, I find that impossible too. In general, every deposit has long been checked so that nobody can play with a deposit that does not comply with the terms and conditions, but that is certainly complicated and involves an investment and is of no use to the casino in itself.