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Subject: Payout modalities at Betsson Casino & Co.

  1. #1
    Forum representative Avatar of playtime slotti
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    Post Payout modalities at Betsson Casino & Co.

    Based on my own experience, which I am currently making at Betsson in relation to payouts, I would also like to bring this to your attention.

    Normally and as it is also described in the casinos of the BML Group Limited, withdrawals must be paid out in the same way as the deposit was made. So far so good, but here it is a little different.

    The system refers to the total transactions of deposits. This means that when a withdrawal is made, the sums of the other deposit methods must first be balanced.

    In my case, I deposited with NT (also the previous 3 deposits). Before that it was 4x with PayPal, before that a few times with NT and 2x with Skrill (between January 2017 and now)

    Now I wanted to pay out with Neteller but unfortunately only PayPal is displayed. You are forced to first balance the sum that was paid in with PayPal in the past. Then you could pay out the rest using whatever method you actually want. The only problem is that you can only do this once the first payment has been made. According to the live chat, the other option to pay out then appears.

    Let's be honest, that's totally stupid, but it's the same with videoslots. For example, deposits have long since been settled and yet you cannot choose any other method. It doesn't really make any sense to me.

    Another example: At Guts.com, it actually depends on the last deposit method. It's no use if you just make a minimum deposit with another method during the game session and think that's the last deposit. The system refers to the first deposit and you have to pay out the full amount on it. Also a bit complicated but they react very, very fast.

    It is also becoming more and more apparent that Neteller and Skrill deposits are being excluded for bonus offers and not just for the welcome offers. It now also affects normal offers, which is completely incomprehensible.

    Difficult to understand the different ways companies handle things. So please keep that in mind in your ventures online casinos.
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  2. #2
    Forum representative Avatar of playtime slotti
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    Post AW: Payout modalities at Betsson Casino & Co.

    Brief feedback on the payout situation at Betsson. Lt. Withdrawals are processed within 24 hours. Unfortunately, after more than 24 hours had passed, I had to go into the live chat again and ask. The answers took a really long time and that made me a little upset. The employees are friendly, no question about it, but overall, the long waiting time bothered me and I rated it accordingly.

    But I would also like to say that the 1st payment was made by asking during the live chat. Maybe it was because everything took so long. So this was out of the pending and I was curious whether another payout method would be displayed, as had already been confirmed. Lo and behold, it really was like that. With an indication of the sum, how much you have to pay out with the method in order to be able to choose another one at all.

    2. Payment requested, which was then also within 24 hours on the account without asking. From this point of view, everything is fine, but you have to think carefully beforehand about which method you want to use to deposit in order to be able to pay out afterwards.

    Disadvantage of the story is that if you choose a different payment method and have to settle first, this must first be completed in order to request the next one. So you always have at least a 24-hour pending phase, which is not the world now.
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  3. #3
    Support Team Avatar of playtime spielo
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    AW: Payout modalities at Betsson Casino & Co.

    Wasn't Betsson once one of the fastest providers in payouts? When I read here up to 24 hours and before it was minutes, but that's not exactly a positive development! For everything else I have understanding, since money laundering laws are strictly adhered to here.
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