AresCasino does not pay out winnings

[liselo]

Clear. An email every few days... still. But I don't know if I can keep it up for a few more years.

Especially because now I have the next problem with ugobet. Must be slowly getting an automation in my mails... oh man

[Basti3110]

What I learned from it. Rather look for good casinos than go for bonuses. Little tip from me. Pokerstars, has also had a lot of casino games for a few months now. Payout within 24 hours

[playtime spielo]

At the moment I can only agree with you, the contact and the alleged account managers are more of a joke. Although I have very good contacts with those responsible, I was also left in the lurch. I'm really sorry about your money, I can't recommend you more than annoying again and again.

[playtime slotti]

Sooner or later, first impressions will come true again. Whether it's from responsible people you met for the first time or from companies and their presentation. Hence, we must think about the status of only Conditionally recommended! on No more recommendation! to change. We cannot, in good conscience, recommend casinos that have any payment problems, poor communication, or no response at all.

Our claim to a good online Casino was always that you treat your customers fairly, react to problems and try to solve them quickly. This also includes good conditions, transparency, security and a "certain" goodwill. Delays in communication, in payments, changed conditions to the detriment of customers or partner companies are criteria that we find difficult to accept. In some cases this is unfortunately the case (for various reasons) and we try to be supportive or to help. Unfortunately, that doesn't always work out and because that's the case, the last consequence is always the attitude as not recommended! or as no go! It is therefore not always so easy to decide to blacklist a casino overnight, because there are always certain circumstances that make you hesitant to react or act.

[ewsg01]

As already written, I feel no different.
I've been waiting for my win since December last year. Emine emails are not answered and if they are it's just ridiculous.
I warn here against 4Crownscasino. The same as Arescasino and CasinoMGA.

[ewsg01]

@ Slotti The forum is full of complaints. If you google these 3 casinos I always get the same thing in other ores. It is obvious that these are not serious working casinos.
I'm wondering what's stopping you from blacklisting these casinos.

How many more should your profit be lost before action is taken?

Greeting

[no go team]

The casino is now set to NoGo on the Playtime Network website. http://www.playtime-forum.info/casino/ares-casino/

[playtime slotti]

@ Slotti The forum is full of complaints. If you google these 3 casinos I always get the same thing in other ores. It is obvious that these are not serious working casinos.
I'm wondering what's stopping you from blacklisting these casinos.

How many more should your profit be lost before action is taken?

Greeting

That's why I explained it. There are reasons why we don't always immediately classify a certain casino as a NoGo. We are very patient and always try to find a solution. We are also partners of the companies and sometimes a company initially develops from acceptable to a no-go. You have certain contacts that you then try to find out what's going on or what the problems are. Unfortunately, these contacts are sometimes not honest, incompetent or have given things to someone else (partner, whatever) because they no longer feel responsible for it.

This is not always easy for us and can also drive you to despair. Nevertheless, we always hope to the last to solve the problems to help the users. It is not enough to quickly issue a warning at a casino if there are currently users who are hoping for help. That's the only reason why you might think that something is stopping us.

Of course, at some point it will be too much for us too and then we have no choice but to signal these companies the red card.

[ewsg01]

I'd be happy to list what I've already done to get my rights here, but the ignorance of the payment office can't be surpassed here.

After almost 6 months, I am assuming that I will no longer receive my winnings.
That's what I call pure rip-off. They take my deposits, but if I win, they don't pay them out.

[playtime chris]

Hello ewsg01,

I don't want to and won't defend the casinos here, but your statements contradict each other a bit!
You have confirmed yourself that you have received the following payments:

There were also successful payouts in all 3 casinos:

Ares:
1000 euros several times
2000 euros several times
3000 euros once
5000 euros once

Casinomga:
1000 euros several times
2000 euros several times

That you are currently having problems at Four Crowns is of course not possible at all, just as it is not the case for Liselo in this thread. As mentioned by slotti, you can't just blacklist casinos just because one or two players are having problems, then we would have to blacklist pretty much all the casinos in the world. However, we also had to realize that things are no longer going on with these providers and we had to point this out to people, which we have now done.