Something about payouts and transactions. If a casino writes that they have made a payout or transaction and nothing happens after a long wait, they ask for the transaction number. If you cannot give this number, then no money has been sent, it's as simple as that. A transparent casino not only sends payment details by email, but also the transaction number at the same time.
The transaction number in the store is of little help to me.
Until the money is in my bank account, I stop being happy.
That was just basic information and if you have it, you can check it later.Posted by liselo
Again 2 weeks have passed since the confirmation mail and still no payment has been made...
In the meantime I deposited some money with a bonus, played and won. The payouts always took place after about 5 days without any problems. However, the amounts were always below 1000�. So it can work. I wonder why the other payouts are still failing!?
Spielo, do you perhaps have the opportunity to let your contacts play again? Even if he's probably less cooperative at the moment.
Just so I understand, you're still waiting for a payout, but you're already depositing money there even though nothing's really going on there for a long time? How so?
Right. It was a small amount and I just wanted to try it again. Maybe not very smart, but it went well this time.
However, I don't understand either. Also, if everything is going right at the casino, you might not deposit with a pending withdrawal. Then one would be prompted to cancel the withdrawal. However, since this does not appear to be happening, there are also no payments pending. Either the money has already been gambled away, paid out, whatever, or something is really rotten in the casino. There aren't any other options.
The two ancient payouts are on status "completed". But the money never arrived. They wanted my bank statements to verify that I really didn't get the money. I sent them to them. I never received the money or it was transferred back to my gaming account. It's just gone.
They don't know why the money didn't arrive. And of course I certainly don't. But I was on 8.1. confirms that the money should come in "a few days". So according to my logic, despite all the chaos, a payment must finally be made. But I wait and wait.
The whole thing is very strange, but of course I hope for you that the profit still arrives. Although since 8.1. can no longer be on the road if the transfer has already been made, no transfer will take that long.
You're probably right about that ☹️
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