Wunderino rip off does not pay out my amount (solved positively)

[Butter stork]

Got on October 30th at least. I paid 50 euros and won 100 euros paid it out (have a photo) and anyway I don't see anything, it usually took a while. Day every time up to 2 days then the money was on it only this time I didn't get the money but also my history was deleted never paid for the. October and never paid. In addition, if I write a ticket to support, it is not processed and always disappears, they will probably delete it and in the course of October there will be nothing more. I took pictures, I have proof that I have these. I have paid the amount and that I have something in my. Otherwise I can get the money I put in back out for October. Thanks in advance

Kind regards, butte

[playtime slotti]

Got on October 30th at least. I paid 50 euros and won 100 euros paid it out (have a photo) and anyway I don't see anything, it usually took a while. Day every time up to 2 days then the money was on it only this time I didn't get the money but also my history was deleted never paid for the. October and never paid. In addition, if I write a ticket to support, it is not processed and always disappears, they will probably delete it and in the course of October there will be nothing more. I took pictures, I have proof that I have these. I have paid the amount and that I have something in my. Otherwise I can get the money I put in back out for October. Thanks in advance

Kind regards, butte

Then please post the picture here.

[Butter stork]

How can I upload this here in the forum

[Butter stork]

that's how it was done with youscreen easy

This is where my history is suddenly empty:
etkjcofer21.jpg

Here's where the history is:
ecarhaewx11.jpg

and the picture of the payout:
kjumilcnq15.jpg

[Glumbi]

This can possibly also be due to the technology. Unfortunately, only the support from the wonderful help, we can't look into the casino software.

Have you already written to the contact here?

[Butter stork]

Yes I have since Thursday nothing comes and here today to the. Written on their wall

[playtime spielo]

Yes I have since Thursday nothing comes and here today to the. Written on their wall

Think you need a little patience, nothing happens quickly in this casino! Days to many weeks are more normal, in your case you should still get on the nerves of the support. your screens are not quite clear to me yet.

[Glumbi]

Okay, you just have to be patient, it can take a few days.

[Butter stork]

The first 2 pictures are just the comparison that my history is suddenly empty and the third is my payout that I have made

[Butter stork]

There is simply nothing think was ripped off