36. Bonus requirements are shown as redeemable points on the bonus page of your personal area.
37. Unless otherwise stated in the promotion, bonuses (including winnings from free spins) awarded from deposits are subject to a wagering requirement of 30x, ie a deposit of €10 and a matched bonus received must be 30x Total amount of €20 (deposit + bonus) to be wagered. Any bonus (including free spins winnings) that is not awarded in conjunction with a deposit or where the sum of bonuses and free spins winnings is greater than the deposit amount for the offer is subject to a wagering requirement of 60x the bonus amount.
38. We offer 3 different wagering types applicable to our bonuses. Unless otherwise stated, bonus meets standard wagering guidelines. Games that are part of the below wagering groups contribute to the wagering requirements of a bonus:
- Standard Wagering Guidelines: Wagers placed on games other than slots and scratch cards do not count towards wagering requirements.
- Mixed Stakes: In terms of wagering requirements, 10% of non-slot or non-scratch bets count.
- Mixed Specials: For wagering requirements, 50% of non-slot or non-scratch bets count. Mixed special bets are only available on special occasions and are reserved for players of a certain status.
39. When the bonus is credited to your account, the amount required to wager will be converted into bonus redemption points. The table below shows how much a player must wager in each currency to earn a bonus point.
|
0.5 points |
EUR |
1.00 |
GBP |
1.00 |
USD |
1.00 |
CAD |
1.00 |
AUD |
1.00 |
DKK |
10.00 |
SEK |
10.00 |
NOK |
10.00 |
ZAR |
10.00 |
RUB |
70.0 |
THB |
50.00 |
40. Wagering counts towards only one bonus at a time according to the following rules:
- If bonuses are restricted to a specific game or games, wagers will first be allocated to that bonus when playing that specific game.
- If multiple bonuses with different wagering requirements are active, the wagering amount will be allocated to the corresponding bonus awarded first in time.
- If two bonuses with identical terms are active, the wagering amount will be allocated to the bonuses according to their grant date (the first bonus awarded will be fulfilled first, the second after, etc.).
- Please note that you always wager your real money balance first and only when it has been fully wagered do you wager your bonus balance.
41. Should a bonus not be used within 30 days (wagering requirements met or lost), the bonus or the amount left over from the bonus will be canceled along with any winnings on the account.
42.
Unless otherwise stated, you have 24 hours to complete the wagering requirements on free bonuses (no deposit bonus, referral bonus, free spins received for free) before the bonus and any winnings are removed.
43. In those cases where bonus money has been wagered and lost but not all wagering requirements have been met, the next deposit into your account - provided no games are open - will automatically classify the bonus as claimed and it is not necessary to complete the remaining wagering requirements. If you want to continue your gaming session and want to use up your bonus, please contact our customer service. Misuse to avoid meeting bonus requirements will result in removal of all winnings and possible confiscation of your deposit.
44. If you have used/cancelled/expired a bonus, either by the system or by your own request, and the wagering requirements have not been met, all winnings, including pending/unclaimed winnings, from games/promotions will be removed that you have played while holding the bonus.
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