Hello, I'm new here, it's about this Platinum Casino My girlfriend and I wanted to gamble a bit because I had no more money in my account that day, eaw she was so nice and paid 20 euros from her account to my player account in the Platinum Casino and I gave her the 20 euros in cash so far so good I played for several days and when I had 1000 euros I wanted to cash it out unfortunately it didn't work and I contacted the live chat where I was told that I was violating the terms and conditions Because I had paid in via a third party, great, I thought, but if I had lost, it would have been okay for them too I still get it paid out and I was assured that I should upload a few documents from my girlfriend, including a power of attorney, so I uploaded all the required documents and then it worked with the e-mail 20 euros credited back, I contacted the support again, where they told me that the prize was canceled because I had violated the terms and conditions and blocked no player account, I no longer understand the world with me I've been assured several times that the money will still be paid out. Does anyone have any tips on what I could do now, thanks in advance