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Subject: Ares Casino Scam??

  1. #11
    Avatar of Glumbi
    Registered since
    Dec 2014
    posts
    2.995

    Re: Ares Casino Scam??

    It's great that you were able to reach someone. This is actually not possible, especially if there has already been a similarly large payout which went out without any problems.

    Keep us informed.
     

  2. #12
    Junior Member Avatar by damn344
    Registered since
    Aug 2018
    posts
    6
    thread starter

    Re: Ares Casino Scam??

    Hey,

    Something happened again yesterday, my payout was canceled and the money was removed from my player account.
    Unfortunately without contacting me or giving me a reason.
    At least they managed to process the case in 5 months. Communication doesn't seem to be her forte though
     

  3. #13
    Support Team Avatar of playtime spielo
    Registered since
    Sep 2014
    posts
    1.323

    Re: Ares Casino Scam??

    I don't quite understand, so the money was taken from your account, it wasn't paid out and now your account is zero?
     

  4. #14
    Junior Member Avatar by damn344
    Registered since
    Aug 2018
    posts
    6
    thread starter

    Re: Ares Casino Scam??

    Exactly right, the money is almost gone.
    The payout is:
    "Declined by T&C" and immediately afterwards the 6005 euros were removed from my player account - Manual by Admin.
    But I didn't receive an email or anything justifying these steps
     

  5. #15
    Avatar of Glumbi
    Registered since
    Dec 2014
    posts
    2.995

    Re: Ares Casino Scam??

    Hi

    It sounds like you violated some terms and conditions and your credit was canceled as a result. Phew.. I hope spielo can contact someone again.
     

  6. #16
    Support Team Avatar of playtime spielo
    Registered since
    Sep 2014
    posts
    1.323

    Re: Ares Casino Scam??

    I already have an answer that says a lot with just a few words.

    He knows what we are talking about
    I don't want to go into that any further.
     

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