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Show poll result: Customer Service Casino Rewards Group

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  • TOP

    1 20,00%
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    2 40,00%
  • Mediocre

    2 40,00%
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Score 11 to 20 of 33

Subject: Customer Service Casino Rewards Group

  1. #11
    Avatar of Glumbi
    Registered since
    Dec 2014
    posts
    2.995

    AW: Customer Service Casino Rewards Group

    It's also a good thing that everyone acts according to their experiences. A solution would still be nice today, but I don't know what it should look like if nobody gives in.
      QuoteQuote

  2. #12
    Support Team Avatar of playtime spielo
    Registered since
    Sep 2014
    posts
    1.323

    AW: Customer Service Casino Rewards Group

    For my part, I can look at this very neutrally, since I know a lot of players in the individual rewards casinos and, on the other hand, have very good contact with those responsible. I've never played there myself, but I've never had to help a player because of a problem either. As far as the bonus behavior is concerned, I always found it funny that the bonus is redeemed here in one casino and then you are more or less excluded from the second casino. Which player should belong to the more than 30 casinos in this group know which ones belong together here.
      QuoteQuote

  3. #13
    Avatar of Glumbi
    Registered since
    Dec 2014
    posts
    2.995

    AW: Customer Service Casino Rewards Group

    That's right, there are so many I don't even know all of them. It's just a pity I used to be on the road a lot at Captain Cooks Casino etc. but I couldn't jump over my shadow there. Especially since I don't know how much or how often I have to deposit and play without a bonus before the bonus balance is released.
      QuoteQuote

  4. #14
    Member Avatar of RUF_GT
    Registered since
    Márta 2015
    posts
    55

    AW: Customer Service Casino Rewards Group

    Quote Posted by Glumbi View Post
    The bonus in the form of points would be credited to my Rewards account, but I could not redeem them because I was suddenly blocked for bonus credit and I should only deposit more often until I can use the bonus credit.
    It's 290 EUR for me. The joke is that I keep getting spammed with bonus offers from this group, even though I can't use them.
      QuoteQuote

  5. #15
    Avatar of Glumbi
    Registered since
    Dec 2014
    posts
    2.995

    AW: Customer Service Casino Rewards Group

    Oh okay that's bad. I still get something from them every now and then but not that much.
      QuoteQuote

  6. #16
    Forum representative Avatar of playtime slotti
    Registered since
    Sep 2014
    posts
    1.638
    thread starter

    AW: Customer Service Casino Rewards Group

    Quote Posted by RUF_GT View Post
    It's 290 EUR for me. The joke is that I keep getting spammed with bonus offers from this group, even though I can't use them.
    Hello reputation,

    is there a reason you can't redeem the points? Did you ask?

    If I can do something, ask or something, then I need a username, as you know. Then I can also ask for the Glumbi at the same time. Send me via PM.

    I admit that the spam is a lot, that's the same for me.
      QuoteQuote

  7. #17
    Avatar of Glumbi
    Registered since
    Dec 2014
    posts
    2.995

    AW: Customer Service Casino Rewards Group

    Thank you ! I'll write you a username later this afternoon.
      QuoteQuote

  8. #18
    Avatar of Glumbi
    Registered since
    Dec 2014
    posts
    2.995

    AW: Customer Service Casino Rewards Group

    How are the payout times in the Rewards Group at the moment?
      QuoteQuote

  9. #19
    Member Avatar of RUF_GT
    Registered since
    Márta 2015
    posts
    55

    AW: Customer Service Casino Rewards Group

    Quote Posted by playtime slotti View Post
    Hello reputation,

    is there a reason you can't redeem the points? Did you ask?
    I even tried it through their affiliate at Casinomeister years ago, and of course their customer service.

    I was only informed that the amount of deposits and received bonuses are unbalanced. To be honest I think the points will be blocked anyway if you win too much. Unfortunately without warning.
      QuoteQuote

  10. #20
    Expert Avatar of almera
    Registered since
    Dec 2014
    posts
    448

    AW: Customer Service Casino Rewards Group

    2 - 3 business days ---
      QuoteQuote

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