Hi ok that would be good. I just want to know what I should do because the €40 won't bring me anything anymore. I hope something is coming soon.
An e-mail came, although it also has to do with the verification. Have already uploaded my ID twice and a phone bill. Nevertheless, it is asked again and again.
The other thing is that the email says if I have implemented the coupon, is this the email I should still receive? What does that tell me to continue playing normally as if the €10 spin hadn't happened? I'll copy the email here and ask for further help. Thank you !
Dear Marcus,
Thank you for uploading your documents again, they'll be safely stored to be used at a later date once you complete coupon wagering requirement and verification becomes necessary - feel free to upload a photo featuring you holding your ID (it must be readable).
Was just in the chat again, had asked there again, the good woman has now credited me with 10 € and then the chat was closed again. Well, now I have 50€ credit like when I started, that's great, but what about that? Was the €10 bonus? Probably.. I suppose. Will the one spin with a stake of €10 in the event of a win now become a problem for me.. ? I'm really lost. Chat support is really difficult.
For your information, the credit was lost. It's done now but unfortunately doesn't really invite you to come back.
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