Printable version
Hello folks, I deposited 50 euros at platincasino and played with a 100% bonus of 100 euros
I won 2500 euros and was able to pay me 2100 now the payout was canceled and the deposit of 50 euros was credited to my account. I received an email that violated the bonus terms and gambled more than 5 euros? What can I do
Hello guys I need help once I'm completely new and wanted to write a post
I summarized it here first and deleted the duplicate threads.Quote:
Posted by antoem
The only thing you can do is stop playing at casinos that have (mmn) questionable bonus terms and conditions like this €5 Max Bet Rule. Otherwise there is not much else left, except maybe unfortunately to mourn the loss of money. But you can write off the coal with absolute certainty. All the best anyway
And PS: With reputable casinos you don't need any "intermediaries" in the form of any platforms who can help in case of any problems - because in the really reputable casinos you don't have to worry that it will ever be closed such problems (whatever they may be) comes where you might need contacts..
Greeting
This is really a contribution that you can't let stand. You complain that there are forums that are supposed to provide information to the user, but you are on the go in forums yourself. Of course, there is also a self-interest involved, because without these forums, there would be no information and no exchange. Somehow the work and the provision has to be financed.Quote:
Posted by nowayout
If that didn't exist, then everyone would be on their own and have to make their own experiences, whether good or bad. They would come to a point where they couldn't go any further and would have to put up with everything and accept what was said or written to them by the casinos.
A casino will put conditions on when they give a customer extra money. These conditions are there to ensure that they are complied with. This has nothing to do with whether you classify a casino as serious or not serious.
Platin Casino could never be described as bad, on the contrary. At least in the past, they were also partly accommodating. But if you clearly violate conditions, then you can't expect any goodwill and say I didn't know that.
However, what has changed since 2020 is that some casinos have simply applied for a German license. They follow this regulation, which came about under the "cloak of alleged player protection". Just to be able to say, here you play safely and "legally" on the German market?
And whoever does not apply for a license is considered to be dishonest and offers illegal products? The German state only wants to collect a lot of money here and then comes up with such a stupid regulation.
Soon there will only be a few sports betting providers left who are allowed to present their perimeter advertising at any sporting event. More and more casinos, i.e. companies, are also leaving the German market as a result of this regulation. In addition, this regulation is intended to drive customers back to the casinos, where there are basically no restrictions and limits.
This has made things much more difficult for the casinos and even more so for the customers.
Regardless of whether you are a new customer or an experienced customer, you should always look at and read the conditions carefully. This is a necessary criterion. It is not for nothing that we also deal with the bonus conditions here.
In most cases the bonus terms and conditions are transparent, with small deviations and exceptions here and there.
The maximum bet of 5 euros when playing with a bonus is certainly not a questionable condition, but only a kind of security for the casino. Otherwise you could give the customer the money right away. Almost everyone is familiar with the condition of only betting €4 or €5 when playing with a bonus.
For new or inexperienced players it is even more important to deal with the casino beforehand. You certainly don't have to read every single condition, but bonus conditions and payout modalities are simply part of it.
Of course, the conditions have become tougher in recent years, but conditions are there to ensure that they must be observed. Whether you call a casino questionable or untrustworthy does not always have something to do with the terms themselves, there are a few other things that play a role. But even that is judged differently.
I just wish that there was a little more understanding here, especially with regard to new or inexperienced users, and that they didn't start blustering and talking about dubious casinos. According to the motto, bad luck, what are you playing there too.
We all started at some point, even if it used to be less complicated. Everyone has their own experiences whether good or bad, you should always keep that in mind. And there is nothing wrong with reading forums and benefiting from the experiences and reports that other users have shared.
Hello Antom,Quote:
Posted by antoem
I would be interested to know how high your bets were with a balance of €100.
If you only have €100 available and spin with €10, for example, then you do that 10x and the money is gone.
Of course, that would be tough for an inexperienced customer or deliberately planned to play with stakes over €5.
That's exactly what a player would want most. Of course nobody in this world just gives away money. Nevertheless, they very rarely still exist, the casinos that give away their money. The best example from current events is the Swiss casino mycasino.ch (or the online offer from the Grand Casino Luzern). There is a kind of scratch card for free for 7 days with free spins or bonus money for everyone every day. Today, for example, there are 15 free spins at CHF 0.20, i.e. a good 3� which are given to you. The winnings from this can be used or paid out without a maximum limit or maximum stake of 5�. So if I'm lucky, I'll pay out €10000 without depositing any money, without phrases and clauses or that, in case of doubt, a payout will be refused at the casino's own discretion. That is what I understand by an exemplary provider with bonus offers.Quote:
Posted by playtime slotti
Admittedly, the post was worded somewhat unhappily. However, it was not my intention to portray platincasino as dishonest or anything like that. However, the user asked what he can do, and the only thing that came to my mind was to play without such (any, if at all relevant here) in the future.Quote:
I just wish that there was a little more understanding here, especially with regard to new or inexperienced users, and that they didn't start blustering and talking about dubious casinos. According to the motto, bad luck, what are you playing there too.
Everyone has to judge that individually, in my opinion it's a matter of opinion, but for my part I find it fundamentally extremely reprehensible to enrich oneself from the losses of other players. If there is supposedly no disadvantage if others enrich themselves from their own losses if you register via a reflink, then there must be different opinions as to what is an advantage and what is a disadvantage. This by the way because of another comment recently somewhere else.Quote:
. And there is nothing wrong with reading forums and benefiting from the experiences and reports that other users have shared.
Greetings and no offense, just my opinion
A good forum like Playtime has to live from something and what is reprehensible about the fact that they recoup their costs through reputable casinos. Or are you willing to pay the costs for such a portal? After all, the players are also offered help here and if they only report once and then disappear, that's not Playtime Forum's fault!