RE: help!!! €150.000 20Bet.com does not pay out but only promises "no reason"
Quote:
Posted by
Serious24
Hello playtime slotti,
that's strange. If you have set the site to German you will not find 20bet and you cannot submit a complaint to the casino :)
I thank you :)
At least 20bet officially replied to AskGamblers yesterday. But in principle nothing new, except that the account was blocked due to the investigation at the game provider and the money is therefore not released for the time being.
Supposedly examining a game for over 1 month is intense and somehow incomprehensible. But in this business we've seen things like this happen on a number of occasions. Some of these things cannot be surpassed in terms of inability. But also conscious delays are part of it and in this case I believe in such a delay. Nevertheless, I hope that the outstanding amount will be released at some point and that it will not suddenly fail for other reasons.
RE: help!!! €150.000 20Bet.com does not pay out but only promises "no reason"
It's crazy what you're being accused of, Serious24.
Just tested the slot. Since you can make without problems "continuous fire". So nothing with script or something...
Hopefully they will buckle. Otherwise I would definitely let Felixgaming know.. And they should perhaps confirm (if possible) that you can spin 3-4 seconds with the mouse can create..
RE: help!!! €150.000 20Bet.com does not pay out but only promises "no reason"
Quote:
Posted by
freakspin
It's crazy what you're being accused of, Serious24.
Just tested the slot. Since you can make without problems "continuous fire". So nothing with script or something...
Hopefully they will buckle. Otherwise I would definitely let Felixgaming know.. And they should perhaps confirm (if possible) that you can spin 3-4 seconds with the mouse can create..
According to a statement from the casino, Felixgaming is blocking this, although I'm wondering since when a game manufacturer normally checks won amounts (unless there is an error). Verification may only occur when there are any major network jackpots at stake. Then the full amount is paid to the casino, which in turn pays the player in whatever form. But this is about 150k that the casino has to pay and the natural ones are looking for ways. They don't have to think people are stupid.
I'm not saying they can't pay for it, but at least they're delaying it. And it's not transparent to the player either.
RE: help!!! €150.000 20Bet.com does not pay out but only promises "no reason"
FYI the case was closed this week by the casino and also by AskGamblers.
Since the results of the investigation are not known to us, we can only present the statement and reasoning of the casino here. AskGamblers has agreed, but at the same time pointed out that in the event of a difference of opinion, further assistance could be requested from the supervisory authority.
Quote:
Posted by 20bet
Please note that we have completed investigating your gameplay and determined that you used a script to collect the winnings. Because of this, it was decided to confiscate the balance and close the account.
Also, we have provided both parties with the game provider's official statement.
The player in question has violated the following rules of the Terms and Conditions:
- If the website mistakenly credits your player account with a bonus or winnings that do not belong to you, whether due to a technical problem, an error in the payout tables, human error or other reasons, the amount of the bonus and /or the winnings from any such bonus remain the property of the website and will be deducted from your player account.
- In case of:
suspected use of special software or hardware that enables automated wagering, including but not limited to the use of malfunctions, bugs or errors in our software in connection with the services we offer (including wagering ); Your use of any deceptive devices and programs or analysis systems, including but not limited to software that enables you to place bets without human intervention (e.g. bots), etc.
If the website mistakenly credits your player account with a bonus or winnings that do not belong to you, whether due to a technical problem, error in the paytables, human error or other reasons, the amount and/or the winnings from this bonus will become the property of the site and will be deducted from your player account.
The casino administration decided to close the account and confiscate the winnings. Since the total withdrawal amount is more than the player deposited, the refund cannot be discussed here.
