Payments with Trustly

In the last 2-3 weeks I have noticed that I can use Trustly to deposit at all casinos where I am registered and logged in without any problems. In the Blitzino and GutsXpress casinos you can deposit directly with Trustly without registering. It was great at first, but hasn't been for a few weeks. It keeps coming up asking you to enter the online banking details but you can't complete the process.

Very strange since the bank generally supports the service and until recently everything worked without any problems. Can anyone else confirm this?

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Posted by Glumbi

In the last 2-3 weeks I have noticed that I can use Trustly to deposit at all casinos where I am registered and logged in without any problems. In the casinos Blitzino, Speedy and GutsXpress you can deposit directly with Trustly without registering. It worked great at first, but not anymore for a few weeks. It keeps coming up asking you to enter the online banking details but you can't complete the process.

Very strange since the bank generally supports the service and until recently everything worked without any problems. Can anyone else confirm this?

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If it's still the way you say, then I would recommend contacting Trustly's support (unfortunately only in English), because that's where the technical experts are located in Sweden, who could check why this is happening now pl It's like that.

However, I still have to correct myself a bit on the subject of contacting Trustly in Cologne, because I only found out about it yesterday. The company I am in contact with is not Trustly itself, but an agency that works for Trustly. That's why there's been a certain confusion in communication lately. In fact there is a Trustly office in Cologne with the general manager I spoke to but they have no communication unit. Then there is this agency that works for several companies, including Trustly. They are not in the same building either, but have different addresses.

In principle, I'm still waiting for the answer why it doesn't work with some bank codes, although bank transactions are generally carried out.

That's why users who want to try it out but possibly fail because of the sort code of their bank should definitely write to the support and report it. I know that it is cumbersome and then also to write in English. Of course you can say, okay, I'll just look for another method and that's fine. In principle, I don't do it any differently, but the problems remain and nothing would change.

The contact with the general manager was probably just a happy circumstance and whether I will get an answer there, we have to wait and see that it has now been initiated again by telephone.

I hadn't tried it for a while now, but I'll test it one day and then write back there if it still doesn't work.

Just tried, still doesn't work.

Here I take up the topic again with problems regarding the transactions between the bank and online casinos, has anyone had a problem in this regard?

Different banks somehow cause the problems and once they all have set their own guidelines and also implement them, it will be difficult for Trustly too. But Trustly itself or its agencies simply don't move at all. Only promises and nothing behind them and whether customers have problems or not doesn't interest them either.