Ok thanks, I now have all the information I need to get in touch with Platin Casino. I don't know how quickly an answer or feedback will come. So I ask you for a little patience.
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Ok thanks, I now have all the information I need to get in touch with Platin Casino. I don't know how quickly an answer or feedback will come. So I ask you for a little patience.
Thank you very much
Hallo,
well i have no connection to Platin Casino but i can't understand why so many players deposit with someone else's account. But well, I keep my fingers crossed that the whole thing turns around, but I also think that the case for Platin Casino is closed.
Since I very rarely used online casinos
Wasn't I aware that I wasn't allowed to deposit from someone else's account?
I still find it bad because, as I said above, I was assured that the money would be paid out
So I would like to briefly say something about the Platin Casino, I paid there with Paypal just this week and made a small profit, nothing big, but I wanted to test the payout. Had to upload my documents, they were all approved after 24 hours. Requested payout on Paypal and the money was there after less than 1 hour. So if everything fits, they're good too.
It may be that it was the case with you, it was not the case with me, I was assured of the prize despite having another account and then I found that I had the player account blocked and canceled the prize without any notification, but I would also like to something positive to say the platinum casino contacted me, apologized for the mistake and is checking the case again
Of course, support shouldn't promise anything that they can't decide. As a rule, the chat employees have no authority to make any commitments. Basically, the violation came from you, even if you didn't know it. It is therefore more than fair from the casino that they do not just leave it at that but check again. Thank you again for writing this here, please let us know if something has happened.
She said I would get another email today, if I got it I'll get back to you
Hello, cheers to the Platin Casino as a gesture of goodwill, pay me the winnings now.
Thank you for the support of
Playtime playo
I received a reply from Platin Casino today. Therefore you should still get your reply today or tomorrow. Unfortunately, I can't tell you anything more about this at the moment, as data protection conditions apply here. But I think your case will be resolved soon and I also thanked Platin Casino for the cooperation.Quote:
Posted by cici121