Leave archive and view this page in default theme : Neteller no longer available at Jackpotcity
Neteller is no longer available as a payment method at JackpotCity! Deposit with Skrill or Sofort from November 25th to December 01st and receive:
extra bonuses
on your next 3 deposits!
Plus the chance to win an extra prize.
Came today- does anyone know why??
playtime slotti
26.11.16, 13: 45
Neteller is no longer available as a payment method at JackpotCity! Deposit with Skrill or Sofort from November 25th to December 01st and receive:
extra bonuses
on your next 3 deposits!
Plus the chance to win an extra prize.
Came today- does anyone know why??
I can only half answer that question. It is correct that Neteller is no longer available as a payment method at JPC from December 01.12.2016st, XNUMX.
I think the other casinos in the group (Spin Palace, River Belle, Gaming Club, Ruby Fortune, Cabaret Club, Lucky Nugget, Epoca, Mummys Gold) will probably be affected as well.
The reason for this is that Neteller seems to have ended the partnership with this group or at least with JPC. It doesn't really make sense, though, because Skrill is still available. And since the two payment providers are united in the Paysafe Group, the question of the exact reason arises.
We probably won't know what prompted Neteller to discontinue its service or partnership there, though.
It remains to be seen what other surprises are in store for us from the Paysafe Group in the near future. But one thing I'm already afraid of, it won't get any better since the merger.
Hmmm, let's see how widespread the problem with Neteller is - in the Jackpot Factory group, Neteller is also said to no longer be available from December 1st.
What's that in the bush?
What about other Microgaming casino groups? (e.g. Fortune Lounge)
Slotti, maybe you can let your connections play there...
What about Neteller at other casinos (outside Microgaming)?
PS: Can someone move the thread to the payment methods?
playtime slotti
29.11.16, 17: 44
Hmmm, let's see how widespread the problem with Neteller is - in the Jackpot Factory group, Neteller is also said to no longer be available from December 1st.
What's that in the bush?
What about other Microgaming casino groups? (e.g. Fortune Lounge)
Slotti, maybe you can let your connections play there...
What about Neteller at other casinos (outside Microgaming)?
Well folks, we're just as at a loss at the moment and don't have any further information yet. Rumors and speculation are doing the rounds, but we are trying to get more detailed information, including from Neteller itself, to at least make a clear statement about it.
To let the speculation run wild:
If this really happens at the Microgaming casinos, which is a fairly short-term decision for casino customers, then that could indicate a lot. We think that it will then not only affect the pure Microgaming casinos, but possibly all retailers and providers.
This short-term decision would also be an indication that something is up at the Paysafe Group with its online payment service Neteller.
Withdrawal from the casino business to push Skrill as a payment method, there is a lot of room for speculation. Maybe it also has something to do with the fact that the Paysafe Group recently announced that it will no longer provide a prepaid Mastercard service in 100 countries (excluding Europe). Why these brief announcements? This usually only happens when something is wrong.
A statement from Neteller would be welcome and would certainly make some things easier, but I think we can wait a long time for it.
It may also be that not all of the restructuring in the new company has been completed yet, but we hope to be able to report further information on this in a timely manner.
Current update 17:55
Just got the message that the entire Fortune Lounge group with its casinos is also affected and is no longer available for Germany.
The assumptions become more and more condensed.
doesn't sound good though
playtime slotti
29.11.16, 18: 15
doesn't sound good though
To be honest, I find the :icon_oak:
we can together....:icon_oak:
To let the speculation run wild:
If this really happens at the Microgaming casinos, which is a fairly short-term decision for casino customers, then that could indicate a lot. We think that it will then not only affect the pure Microgaming casinos, but possibly all retailers and providers.
So, on with the facts and the speculation:
1.
So far I know of three Microgaming casino groups that will no longer offer Neteller as of December 1st: Palace Group, Jackpot Factory Group and Fortune Lounge.
Whether the other Microgaming groups (ala Vegas Partner, 32Red, Casino Rewards) (can) continue to offer Neteller - or only provide information later - I do not know.
2.
So far, no non-Microgaming casino has contacted me - and announced the discontinuation of the Neteller payment option.
3.
After two meaningless phone calls yesterday and today with Neteller Support - the following (also meaningless) email came from the Neteller VIP team in the early afternoon:
At NETELLER, the legal framework is constantly changing to ensure that we use optimal compliance and business procedures.
Our ongoing review of the regulatory framework has resulted in us not being able to process payments for some gaming providers in certain countries.
We cannot comment on individual operators.
Your NETELLER account will not be affected. You can continue to use your account normally and have full access to your money.
We will keep you informed of the current state of affairs.
I had asked specific questions about the specified Microgaming casinos - and received the above blah-blah marketing-speak answer.
4.
A call back from my VIP supervisor may have shed a little light on the matter. But he only overheard the information (so nothing reliable):
Neteller probably thinks it has to meet some regulatory requirements - and has probably checked the specified Microgaming casinos for the existence of a German license. Of course they don't have that - but Neteller "overlooked" that the casinos (like all the other 95%) are in possession of a European/Maltese license.
Sounds like a lot of chaos at Neteller, someone might have. acted a bit prematurely (if it's true).
I wouldn't be surprised if there is a big backwards roll - the casinos will definitely be reluctant to do without Neteller - and Neteller will certainly be reluctant to do without the sales of the affected Microgaming casinos.
playtime spielo
02.12.16, 08: 05
Similar to IndexP, I have not yet received any other answer via my VIP Skype (Irena) than the one that has already been described here. Means you just have to stay tuned now and collect as much info as possible, because the gnaze looks like a jigsaw puzzle that you just have to put together.
playtime slotti
03.12.16, 11: 44
It may be that it is as IndexP wrote and the alleged reason is various regulations that are considered "poor or non-existent" by some groups. Maybe someone acted too hastily, I can't answer that at the moment because the information about it is very sparse.
Still, it doesn't really make sense because they still offer Skrill and Paysafe card even though Neteller is owned by the same company. One should assume that Paysafe Group has the same conditions with Skrill and Neteller, unless they really differ from the terms and conditions, which I have not checked in detail. Only those responsible for the payment service can provide information about this.
In any case, I think it is very weak of the casinos to offer their customers Sofortüberweisung, Paysafecard or GiroPay as an alternative, because the use of Sofort and giropay is bank-dependent and you cannot pay out with paysafe, especially since it is cumbersome and in the There may also be delays in individual cases.
I checked a few (not all) pure Microgaming casinos again and found that it also affects the Vegas Partner Lounge casinos (Golden Riviera, Crazy Vegas) and all casinos in the Palace Group.
For the Fortune Lounge group, I note that Casino LaVida is affected, but Red Flush and Royal Vegas Casino are not at the moment (although this may come later)
With the 32Red group (32Red, Roxy Palace, Dash, Golden Lounge etc.) and Casino Rewards everything seems to be quite normal so far.
Still, it doesn't really make sense because they still offer Skrill and Paysafe card even though Neteller is owned by the same company. One should assume that Paysafe Group has the same conditions with Skrill and Neteller, unless they really differ from the terms and conditions, which I have not checked in detail.
Well, there should be differences...
As far as I know, Neteller is offered in the USA - Skrill is not.
A few days ago I still thought that this was the reason for Neteller's withdrawal from the Microgaming casinos - but in the meantime the casino employees keep saying that Neteller is only from Germany withdraws from online casino activities.
I checked a few (not all) pure Microgaming casinos again and found that it also affects the Vegas Partner Lounge casinos (Golden Riviera, Crazy Vegas) and all casinos in the Palace Group.
For the Fortune Lounge group, I note that Casino LaVida is affected, but Red Flush and Royal Vegas Casino are not at the moment (although this may come later)
With the 32Red group (32Red, Roxy Palace, Dash, Golden Lounge etc.) and Casino Rewards everything seems to be quite normal so far.
1.
Hmmm, maybe Neteller hasn't been removed from the deposit options at Redflush Casino yet. But I was explicitly contacted by my VIP advisor at Redflush that Neteller is no longer available to me.
2.
At my Rewards Casino, Neteller is still listed among the deposit methods - but a practical test of a Neteller deposit failed. Live chat contacted - Neteller no longer for German players.
What's really stupid about Rewards: They don't have Skrill in the list of deposit options...
That means: either open an ecoPayz account - or use one of these inferior (account-related, one-way variant, etc.) deposit methods...
Is this just a Microgaming phenomenon with Neteller - or has anyone had problems at a non-Microgaming casino before?
playtime spielo
04.12.16, 08: 04
Yesterday I tested something through different casinos. Neither at Stargames, Lapalingo nor at Jackpot Capital (RTG) did Neteller deposits go. However, in none of the casinos could anyone in the support tell me anything more precise.
neteller still seems to be working for playtech. it worked with omni.
At my Rewards Casino, Neteller is still listed among the deposit methods - but a practical test of a Neteller deposit failed. Live chat contacted - Neteller no longer for German players.
What's really stupid about Rewards: They don't have Skrill in the list of deposit options...
Yesterday made a cheeky deposit at a Rewards Casino with the Neteller MasterCard - the deposit worked and the money was in the casino account.
However, just seconds later, Neteller told me that my Neteller account was temporarily blocked - and I should confirm my last transaction.
Of course, the callback button in the Neteller account doesn't work - so I called the German support number today (0251/xxxxxxxx) - and confirmed that the Net+ transaction was initiated by me. After that the account was open again.
Tomorrow I'm going to ask my VIP manager again - it's unbelievable what Neteller is pulling off right now.
I received an email from neteller today that I had to transfer my deposit from the 01st!!!!! 12. should quit because it hasn't been executed yet!!!! what am I supposed to think of that now?
Unfortunately, the Neteller VIP manager did not call back today.
But an interesting other discovery:
My USD deposit from my USD-Neteller account to my Bet365 account (Playtech) - it worked...
Where is the line to be drawn in which casinos Neteller (still) works - and in which ones it doesn't?
Speculation: Maybe because Bet365 has a Schleswig-Holstein license?
Or has Bet365 just been overlooked so far?
Neteller also still works at Mybet.
(only as a suspicion: Mybet also has licenses in Germany - Schleswig-Holstein in any case, Hesse?)
playtime slotti
06.12.16, 13: 59
Yesterday I received an email from the VIP Manager (at VPL) saying that Neteller has made the decision to terminate its service for all online casinos. According to a personal conversation today, it only affects Germany and France at the moment, but experience has shown that this is a snowball effect and other countries (in this case European ones) will follow.
The more interesting statement, however, is that withdrawals via Neteller are still possible. Means depositing with any method and paying out with Neteller, which was only possible to a limited extent until now, because the same way of paying out as depositing was specified. But since the customers can't help it now, it is an agreement between the casino and the customer in the individual case, in case there should be an automatic rejection. Otherwise they would have to change their conditions in this regard.
In principle, the casinos themselves do not have any more precise explanations as to why Neteller acts in this way. However, Skrill should still be available as a payment method wherever it is offered.
With regard to Schleswig Holstein, VPL will probably also apply for a license or has already done so, but the new UK license has not been applied for.
i wonder how long neteller will be around - casinos were their main business!???
playtime slotti
06.12.16, 17: 09
NETELLER has limited service in the following countries. For more information, see our online help (https://www.neteller.com/da/support).
Belgium
Canada
France
Germany
Hong Kong
Israel
Italy
Japan
Macau
Singapore
Spain
Turkey
United Arab Emirates (UAE)
United Kingdom
United States of America
Whatever is meant by "restricted" can be found under Terms of Use and Guidelines: Unfortunately, the countries have the following link: https://www.neteller.com/de/policies/non-serviced- countries, the language has been swapped with Danish.
It is speculated that it could have something to do with the prepaid Mastercard, maybe also in relation to money laundering. Although it is a real card, it is probably not as comprehensible/controllable in relation to the account as I said, pure speculation.
Just tried it at Lucky Red and Highnoon. Score: 120
playtime slotti
09.12.16, 17: 09
At Stargames, Quasar Gaming and Cherry Casino it was possible to deposit with Neteller.
at omini it was the same days and at the casino club too.
4.
A call back from my VIP supervisor may have shed a little light on the matter. But he only overheard the information (so nothing reliable):
Neteller probably thinks it has to meet some regulatory requirements - and has probably checked the specified Microgaming casinos for the existence of a German license. Of course they don't have that - but Neteller "overlooked" that the casinos (like all the other 95%) are in possession of a European/Maltese license.
Sounds like a lot of chaos at Neteller, someone might have. acted a bit prematurely (if it's true).
I wouldn't be surprised if there is a big backwards roll - the casinos will definitely be reluctant to do without Neteller - and Neteller will certainly be reluctant to do without the sales of the affected Microgaming casinos.
I received further information on this point from a conversation with my VIP manager at Neteller, which I would like to summarize here:
In the run-up to November 30th, Neteller appears to have received some pressure from (UK?) authorities to review the licenses of its casino partners/dealers in order to be able to continue doing business with casinos .
So Neteller wrote to its casino business partners - and asked them to submit the German/European/whatever casino licenses.
Some casinos have complied with this request; others not.
Neteller turned off the latter (of necessity) from the beginning of December.
Sounds a bit like a robber's gun - but it's probably not entirely far-fetched either. Possibly Microgaming (and also other casinos) meant that they didn't have to react to this request.
It is also supposed to be the case that since the beginning of December (purified) stragglers have been arriving with their license - and their Neteller access will then be reactivated.
This is the presentation of Neteller...
I would have liked to have had a statement from a casino VIP manager (known to me) - but I haven't called back yet.
All in all, that could be the case - and would then also explain why Neteller works in some casinos and not in others.
But I don't see that this should only be a German problem.
And what also surprises me...that I haven't read anything further about this Neteller/Casino problem.
Spielo, maybe you can deliver more puzzle pieces via your VIP contact at Neteller?
playtime spielo
15.12.16, 17: 45
My VIP wasn't in the house until a few days ago and seems to be hiding now, but I'm on the ball to get more info on this and other issues. There must be a lot more to it than we suspect. On the one hand it has something to do with the country in which you have your Neteller account and on the other hand, as already mentioned, with the casinos themselves.
As an example, I can think of Lapalingo, in which I wanted to test it and could no longer deposit, but others can still deposit with Neteller. My Neteller account is not stored in Germany!
I'm also not really sure if one makes such an outline here because of the German licenses, because as we all know, this is only valid for Schleswig Holstein and therefore the remaining federal states would have to be blocked. On the other hand, I noticed today in the account that you want to verify the address again, because the conditions have supposedly changed. I don't know if it's just me or all of you.
I talked to the manager from 77 Jackpot/Ares, he confirmed to me that Neteller payments from all over Europe are no longer possible in the two casinos. Stargames doesn't work for me either and slotti said I think it worked for him. So after all a rather global country problem and much more.
Anyway, I'm on it and trying to get more information.
playtime slotti
16.12.16, 09: 32
Neteller definitely doesn't work for the typical and pure Microgaming casino groups, but funnily enough, Skrill does. I know that the Vegas Partner Lounge group (Crazy Vegas, Golden Riviera) has not applied for a new UK license, but it will probably be the same for the other groups.
Here it is quite simply offset against what the new UK license costs and what UK players we have. As it stands, the decision has been made to dispense with the UK players.
An exception is the 32Red group (already tested), because they have a British license. It might have something to do with it. Neteller works normally in other casinos such as Stargames, Quasar, Cherry Casino, Betsson, MrGreen or in Playtech casinos.
There is also nothing to read in my account about a renewed address verification with Neteller.
4.
A call back from my VIP supervisor may have shed a little light on the matter. But he only overheard the information (so nothing reliable):
Neteller probably thinks it has to meet some regulatory requirements - and has probably checked the specified Microgaming casinos for the existence of a German license. Of course they don't have that - but Neteller "overlooked" that the casinos (like all the other 95%) are in possession of a European/Maltese license.
Sounds like a lot of chaos at Neteller, someone might have. acted a bit prematurely (if it's true).
I wouldn't be surprised if there is a big backwards roll - the casinos will definitely be reluctant to do without Neteller - and Neteller will certainly be reluctant to do without the sales of the affected Microgaming casinos.
Haha, here we go - Golden Riviera Group:
Dear...,
You will certainly remember that I had to tell you earlier this month
that NETeller removed their service for online casino and you then look at other deposit methods
had to choose.
Now may I tell you that NETeller has reinstated their deposit service and when
You want to be able to use it again.
We apologize for any inconvenience caused and hope you enjoy
About this change which allows you to use NETeller again.
playtime slotti
20.12.16, 17: 50
Haha, here we go - Golden Riviera Group:
I can confirm that for the Vegas Partner Lounge Casinos (already tested) and maybe shed a little more light on this topic.
This information lets you at least breathe a sigh of relief and come to the conclusion that it has nothing to do with the individual licenses of the countries.
Although it's about licenses, it's not how we imagine it, but quite simply a license that is probably necessary between the casino and Neteller.
Means, Neteller demands a license fee from its partners so that they can offer their service at all. So you always come up with new ideas to earn money.
Neteller's reaction also fits in with this, because some companies either did not respond in time or did not respond at all. Let's see how the other casinos/groups react now and whether everything will be reversed.
I also think that there will be no official comment on this. Those casinos/groups that pay this "license fee" will also be able to offer it. (therefore no statement in the e-mails as to the reason)
playtime slotti
29.12.16, 17: 21
To be honest, the answer from the Casino Rewards group is also incomprehensible. First I was informed that it is probably about increased fees, which would no longer be profitable for the player or for the casino. Then suddenly that was revised because it was allegedly a false statement. The new reason is then that Neteller, Skrill and Co. have stopped the service for Germany.
It's funny how different it is. First Neteller is no longer available at Vegas Partner Lounge but Skrill is, then Neteller is suddenly available again. At other casinos everything is possible and at others nothing at all. None of this makes any sense and you only get typical, unspecified and sometimes incorrect statements on this topic.
The only option left for now is to focus on the casinos that offer both or at least one of these options, since you can transfer between Skrill and Neteller. (even if it costs fees)
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