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Survey and rating on customer service in online casinos

 

Customer service in online casinosCustomer service in online casinos is an important and central issue when it comes to online gaming. This survey will also help you orientate yourself towards online casinos with good customer service. The reviews give you a little insight into the structure of a company and the work of customer service representatives in dealing with us customers.

The survey is not 100% representative but it shows the transparency of a company in dealing with customers. Every customer has their own experience and that's a good thing. These ratings are just a guide to what is important to us as customers and what we expect from a good online casino.

On the forum page there is a short poll based on the overall result for each individual group or individual casino. Top, Good, Average or Poor. You can also leave appropriate comments about the groups or casinos there.

We would like to ask you not only to rate the short survey in the forum, but also this, somewhat more detailed version. What exactly is wrong with customer service in online casinos? Only then can an overall result be derived from the many different evaluations and experiences.


Which online casinos have good or bad customer service?

Customer service online casinosUnfortunately, there is not always transparent and good customer service in online casinos. We have only listed some of the casino groups or individual casinos in which we are active ourselves. Do your part and rate the listed groups and online casinos. Other groups and casinos may be added over time.

Positive and negative experiences are extremely important to judge customer service. The experience you have already gained will help you to assess the service. The listed groups are just a hint under which the online casinos are exaggerated. Below that are the respective casinos that it is actually about.

Multiple answers are possible!

Online Casinos Betspin, Guts, Kaboo, Rizk, Superlenny, Thrills

Gaming Innovation Group

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Overall impression gaming innovation group

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Online Casinos Casino Cruise, Genesis, Spinit, Sloty Casino, Vegas Hero

Genesis Global Ltd.

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Overall impression of Genesis Global Ltd. group

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Online Casinos Alf, BoaBoa, Buran, Cadoola, Casinia, Malina, YoYo
Tranello Casino Group

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Overall impression of Tranello Casino Group

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Online Casinos 32Red Casino, Bingo.com, iGame Casino, Maria Casino, Unibet
Kindred group

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Overall impression Kindred group

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Online Casinos LVBet.com, Energy Casino
Fairload Limited

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Overall impression Fairload

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Online Casinos Villento, Player's Palace, Cosmo, Nostalgia, Rich Reels, Grand Mondial, Phoenician, Challenge, Golden Reef, Music Hall, Aztec Riches, Vegas Coutry, Luxury, Grand Hotel, Captain Cooks, Zodiac, Casino Action, etc.
Casino Rewards Group

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Overall Impression of Casino Rewards

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Online Casinos Omni Casino, Fly Casino
Peak Interactive NV

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Overall impression of Peak Interactive

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Online Casinos Quasar Gaming, OVO Casino
Quasar Limited

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Online Casinos MegaCasino, Simba Games
Prime Gaming Group

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Overall impression PrimeGaming

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Online Casinos Casino Luck, Next Casino, Wild Slots Casino
Minotaur Ltd.

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Overall impression Minotauro Media

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Online Casinos Cherry Casino, ComeOn, Mobilbet, Sunmaker, Sunnyplayer

ComeOn Connect Group

Play cherry ltd

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Overall impression of ComeOn Connect

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Online Casinos bwin, betboo, Casino Club, Casino Las Vegas, Casino King, Club Dice, Coral, Foxy Casino, Gala, Chrystalbet, gamebookers, party poker, Party Casino, SCasino, Sportingbet, Ladbrokes

GVC Holdings PLC

Electra Works Limited

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Overall impression of GVC Holdings

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Online Casinos 24Bettle, b-Bets, Big5 Casino, Casino Sieger, Rembrandt Casino
Condor Gaming Group

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Overall impression of Condor Gaming

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Online Casinos mybet.com
Personal Exchange International Ltd.

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Overall impression of mybet.com

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Online Casinos Golden Euro Casino
Continental Ventures Ltd.

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Overall impression of Golden Euro Casino

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Online Casinos Intertops Casino, Sportsbook and Poker
thinkquick ltd

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Online Casinos TwinCasino
oring ltd

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Overall impression of Twin Casino

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Online Casinos Vikings Casino
Cyberplay Management Ltd.

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Overall impression of Viks Casino

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Online Casinos Redbet Casino

Evoke Gaming Group

is owned by Mr Green Ltd.

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Overall impression of Evoke Gaming

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Online Casinos Mr Green Casino, Redbet, Garbo, Winning Room, Bertil, Mamamia Bingo
Mr Green Ltd.

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Online Casinos betfair.com
Betfair Casino Limited

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Overall impression betfair.com

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Online Casinos 888 Casino, Sports, Poker, 777 Casino, Casino On Net

Cassava Enterprises

888 Holdings PlC

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Overall impression of Cassave Enterprises

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Online Casinos Stake7 Casino, Codeta
Every Matrix Ltd.

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Overall impression of Every Matrix

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Online Casinos Futuriti Casino

Cyberdata NV

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Overall impression of Futuriti Casino

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Online Casinos InterCasino, Vera&John 
Dumacra Gaming Ltd.

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Overall Impression Dumacra Gaming

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Online Casinos Casino Mate, House of Jack Casino
House of Jack

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Overall impression House of Jack

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Online Casinos Casino777, Betfirst, NetBet Casino

NetBet Enterprises Ltd.

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Overall impression of NetBet Enterprises

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